Security & Privacy

7xm Privacy Policy — Your data is safe with us

This Privacy Policy details every step of how your personal information is handled at 7xm, from collection through to protection. We believe transparency is the best security.

Last Updated: January 2026
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Core Pillars of Privacy

We use your information to How We Protect Your Data

The six core pillars of 7xm's Privacy Policy that keep your information fully protected

End-to-end encryption

All your data is protected by 256-bit SSL encryption. No third party can access your information.

No Sale of Data

7xm never sells or rents your personal information to third parties. This is our unwavering commitment.

Secure Data Storage

Your data is stored on secure servers monitored 24/7. Multiple layers of protection are in place to prevent unauthorized access.

Your control

You can view, correct, or request deletion of your data at any time. Full control stays with you.

Transparent Cookie Policy

We are transparent about which cookies we use and why. You can change your cookie preferences at any time.

International standards

7xm follows international data protection standards. Our Privacy Policy is developed in line with GDPR-compliant principles.

1. Introduction & Scope

7xm (website: 7xm.vin) places your privacy above all else. This Privacy Policy explains how we collect, use, store, and protect your personal information. By using any 7xm service, you agree to the terms of this Privacy Policy.

This policy applies to all users who have registered on the 7xm platform, are playing games, making financial transactions, or simply browsing the website. We are committed to protecting every user's privacy equally.

For users in Bangladesh: 7xm takes special care to protect the privacy of users in Bangladesh. Our Privacy Policy has been designed with local needs and culture in mind.

7xm is an internationally licensed online gaming platform. Our Privacy Policy is prepared to international standards and kept regularly updated. You will be notified promptly of any changes.

2. Information We Collect

7xm only collects the information needed to deliver the best service to you. We do not collect any data that is unnecessary.

Type of Data Example Reason for Collection
Identity Information Name, date of birth, national ID KYC verification and age confirmation
Contact Information Mobile number, email address Account registration and communication
Financial information BKash/Nagad number, transaction history Deposit & Withdrawal Processing
Technical Information IP address, device type, browser Security Monitoring & Issue Resolution
Gaming Data Game history, bet amounts, wins and losses Responsible Gaming & Service Improvement
Location data Country, city (general level) Compliance with local regulations

In addition to the above, we collect certain anonymous data about your browsing patterns and preferences to help us improve the platform. This data is never linked to your personal identity.

We never collect your full bank account number or card details. All payments are processed through secure third-party gateways.

3. How Information Is Used

7xm uses your information only for specific, legitimate purposes. We never use your data for anything else without your consent.

  • Account management: Your information is used to create, maintain, and verify your account.
  • Service Delivery: Your data is required to manage games, process transactions, and award bonuses.
  • Customer Support: Your information is used to resolve your issues quickly.
  • Security Assurance: Your data is analyzed to detect and prevent fraud, money laundering, and unauthorized access.
  • Legal compliance: Your data is used to meet the requirements of regulatory authorities.
  • Service Improvement: Anonymous data is analyzed to improve your experience.
  • Marketing Communications: With your consent, you will be informed about special offers and promotions.

Opt Out of Marketing Communications: You can opt out of promotional messages at any time. Go to Account Settings and update your Notification Preferences, or simply let our support team know.

4. Information Sharing & Disclosure

7xm does not sell or rent your personal information to third parties — that is our core commitment. However, in limited circumstances, we may share data:

  • Payment Processors: Necessary information is shared with payment service providers such as bKash, Nagad, and Rocket to process transactions. These providers operate under their own privacy policies.
  • Game Providers: Technology providers for Live Casino and slots games may receive minimal data necessary for game operations.
  • Legal obligations: Data may be disclosed in response to a court order, investigation, or request from a regulatory authority.
  • Fraud Prevention: Relevant authorities may be notified in the event of suspicious activity.
  • Business Changes: In the event of a company merger or acquisition, your data may be transferred, but this policy will remain in effect.

Whenever we share your data, we ensure that the receiving party maintains the same standard of privacy protection. We bind third parties through data processing agreements to keep your information secure.

5. Data Security Measures

7xm uses industry-leading technology and practices to keep your information secure. Our security framework is multi-layered:

SSL/TLS encryption

All data transfers are secured with 256-bit encryption.

Secure Servers

Data is stored in secure data centers with 24/7 monitoring.

Two-Factor Authentication

Enabling 2FA adds an extra layer of security to your account.

Suspicious Activity Monitoring

Our AI-powered system instantly detects unusual login activity or transactions.

In the event of a security breach (which is extremely rare), 7xm will notify affected users within 72 hours and take all necessary protective measures.

You play a role in your own security too: Use strong passwords, avoid logging in on public Wi-Fi, and update your password regularly. These simple steps go a long way in keeping your account secure.

6. Cookie Policy

Cookies are small data files stored on your device. 7xm uses cookies to enhance your experience and keep the platform running smoothly. We use the following types of cookies:

  • Essential cookies: Essential for maintaining login sessions, security verification, and core functionality. These cannot be disabled.
  • Functional cookies: Used to remember your preferences, language settings, and game personalizations.
  • Analytics Cookies: Platform usage is analyzed to help improve service quality. This data is entirely anonymous.
  • Advertising Cookies: Used to show you relevant promotions based on your interests (with your consent only).

You can manage or disable non-essential cookies through your browser settings. Please note that doing so may limit some features of the platform.

7. Your Rights

You have several important rights under 7xm's Privacy Policy. Learn about these rights and exercise them whenever you need to:

Right to Access Your Data

Contact support at any time to request a copy of the information we hold about you.

Right to Rectification

You may request that inaccurate or outdated information be updated at any time.

Right to Erasure

Data will be deleted upon account closure unless a legal obligation requires otherwise.

Right to Object to Processing

You may object to your data being used for marketing or research purposes.

Data Portability

You can request an export of your data in a standard format.

Right to Restrict Processing

In certain circumstances, you may request that processing of your data be temporarily restricted.

To exercise any of these rights, please contact our support team. We will do our best to respond to your request within 30 days.

8. Data Retention Period

7xm does not retain data longer than necessary. Retention periods vary depending on the type of information:

  • Account information: For the duration of the active account and 5 years after closure (as required by law).
  • Financial transaction records: Up to 7 years (for financial compliance and audit requirements).
  • Gaming History: Up to 3 years (for responsible gaming monitoring).
  • Contact Records: Up to 2 years (for ensuring customer service quality).
  • Technical Logs: Up to 6 months (for security monitoring).
  • Marketing Preferences: Until consent is withdrawn.

Once the retention period expires, data is securely deleted or anonymized so that no individual can be identified.

9. Minor's Privacy

7xm strictly prohibits registration and participation by anyone under the age of 18. We do not knowingly collect data from minors.

If a minor's data is identified: If we become aware that a user is under 18, their account will be immediately suspended and all collected data will be deleted. If a parent or guardian suspects their child has registered on this platform, please contact us immediately.

We enforce a mandatory age verification process at registration and carry out ID checks in cases of suspicion.

10. Policy Changes

7xm may update this Privacy Policy from time to time. In the event of changes, we will:

  • We will update the "Last Updated" date at the top of the page.
  • For significant changes, we will send advance notice to your registered email or via SMS.
  • Continued use of the platform after any changes will be considered acceptance of the updated policy.

We recommend revisiting this page at least once every three months and checking the date of the latest update.

11. Contact

If you have any questions, concerns, or requests regarding our Privacy Policy, please reach out to our dedicated privacy team. We're always here to help.

Email support
Live Chat
24/7 Instant Support

Our FAQ page Answers to common questions are available. To learn more, About Us Also see this page.

Privacy Assured

Play Safe, Enjoy with Peace of Mind

7xm is always by your side, keeping your privacy protected. Register now and enjoy a world-class gaming experience in a completely secure environment.

SSL
Secure Connection
0%
Sale of Data
24/7
Security Monitoring
GDPR
Agreed Policy
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